DirectPOS : : Point-of-sale systems, products and support

	Hardware Support Resources Support is a key component of every point of sale system, software or accessory purchase and we make every effort to provide the resources needed. We hope you will use each vendor's resources and ask DirectPOS questions about the products we provide. You can email support, call us or use the live chat support accessed by clicking on the icon provided on each page.
Support topics \| software \| customer service \|

Visit the DirectPOS hardware setup guide by clicking here
Barcode Printers
Cognitive (Barcode Blaster) www.cogsol.com techsup@cogsol.com (888) 715-7190 x151	Eltron www.eltron.com (800)344-4003
Barcode Scanners
Metrologic www.metrologic.com customerservice@metrologic.com (800) 436-3876	Opticon www.opticonusa.com/ nparmar@opticonusa.com (800) 636-0090
PSC www.pscnet.com (800) 547-2507	Symbol www.symbol.com support@symbol.com (800) 653-5350
Cash Drawers
MMF Cash Drawer www.mmfcashdrawer.com mmfcash@mmfcashdrawer.com (800) 769 1954	Logic Controls www.logiccontrols.com support@logiccontrols.com (516) 248-0400
	MS-Cash Drawer www.mscashdrawer.com (800) 544-1749
Magnetic Strip Readers
Unitech www.unitech-adc.com support@ute.com (800) 861-8648	Mag-Tek www.magtek.com (888) 624-8350
Pole Displays
Logic Controls www.logiccontrols.com support@logiccontrols.com (516) 248-0400
Programmable Keyboards
Cherry Corp www.cherrycorp.com (800) 510-1689	Preh www.preh.com (847) 438-4000
Receipt Printers
Citizen www.cbma.com support@cbma.com (800) 421-6516	Epson pos.epson.com (800) 922-8911
Ithaca www.ithper.com IthacaSupport@Transact-Tech.com (877) 748-4222	Star Micronics www.starmicronics.com userhelp@star-us.com (732) 623-5555
Computer "Stuff"
KDS www.kdsusa.com/monitor.htm rebates@kdsusa.com (800) 283-1311	3Com (US Robotics) www.usrobotics.com na_modemsupport@usr.com (801) 401-1141
DirectPOS provides free hardware support for 90 days or 3 incidents, which ever comes first, from the date of your invoice from 8am - 4:30pm MST support@directpos.com (888) 376-8144 x 236 You may be asked to leave a message in which case our average response time for a return call is around 90 business minutes. We also offer a phone support appointment service where you can schedule a time for a technician to call you for more detailed support. Please call or email for more details.